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General terms and conditions

For chalets, Forestcabins, Safari Lodge Tents, Camping

1. Payment

a ) After reservation and within 14 days upon receipt of invoice 35 % of amount . A bank cheque can be sent or an international bank transfer to :

IBAN : FR27 2004 1010 0608 0356 4R02 764, Post Bank, Financial Center of Limoges –France-, 

b ) The remaining 50% has to be transferred 60 days before the date of arrival. 

c ) If you reserve last minute either an urgency transfer by phone or sending us your credit card number and expiration date .

d ) We reserve the right to cancel any reservation which has not been paid in due time. 

 

2. Change of reservation

a) The period of your stay can be changed without any charge 15 days after the date of reservation.

b) Any modification after will result in an extra charge of 25 €.

c) Guests who want to extend their stay can pay the extra charge at the Domaine.

 

3. Cancellation

a) Cancellation without extra charge only if 16 weeks before date of arrival. Registered mail is required.

b) Cancellation within 16 to 8 weeks before arrival date 50% refund of total rate.

c) Cancellation less than 8 weeks before arrival date will not be refund.

 

4. Arrival and departure

a) Cottages and tents: arrival as of 4 pm and departure before 10:30 am.

b) Campsite arrival as of 12 am and departure before 12 am.

5. Liability

The Domaine de Mialaret cannot be held responsible for any damage or accidents during your stay.

 

6. Complaints

Complaints have to be filed at the reception of Domaine de Mialaret, directly after having noticed. 

We will do our utmost to solve the issue or offer you an alternative

 

7. General. 

Your reservation will be considered final when the names, address, … have been reported. The number of guests on arrival must correspond with your reservation.

When you arrived, you have to pay a deposit of 150 € for your rental (chalets, forestcabins and Safari Lodge Tents) deposit will be refund upon departure if no damage was noticed. In case of injury, the amount will be deducted from your deposit.

Dogs are allowed but you are responsible for their behavior.